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Selected work driving business impact
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Designing Installment Lending Under Risk Constraints
I led the UX strategy for a global installments product that increased loan origination by 77% while maintaining responsible lending and risk controls.
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Revenue Recovery Through Trust-First Self-Service
I led the design of a self-service recovery system that re-engaged previously unreachable users and unlocked $150K+ in monthly recovered revenue.
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Scaling a Global Fintech Platform
I led the shift from market-specific builds to a configurable global platform, enabling faster expansion while reducing engineering rework and operational complexity.
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