Unlocking growth through responsible installment design

This case explores how redesigning installment selection and repayment experiences enabled higher loan origination while aligning user behavior with risk and compliance constraints.

Date:

January 22, 2026

Project:

Installment-Based Lending Experience

Customer:

Confidential Fintech (Lending & Credit)

Link:

Designing Installment Lending Under Risk Constraints

I led the UX strategy for a global installments product that increased loan origination by 77% while maintaining responsible lending and risk controls.

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